Impact of deficient healthcare service quality.

MLA

Pui-Mun Lee, et al. “Impact of Deficient Healthcare Service Quality.” TQM Magazine, vol. 18, no. 6, Nov. 2006, pp. 563–71. EBSCOhost, https://doi.org/10.1108/09544780610707075.

APA

Pui-Mun Lee, PohWah Khong, & Dhanjoo N. Ghista. (2006). Impact of deficient healthcare service quality. TQM Magazine, 18(6), 563–571. https://doi.org/10.1108/09544780610707075

Chicago

Pui-Mun Lee, PohWah Khong, and Dhanjoo N. Ghista. 2006. “Impact of Deficient Healthcare Service Quality.” TQM Magazine 18 (6): 563–71. doi:10.1108/09544780610707075.