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The trend of outsourcing for building services operation and maintenance in Hong Kong.
- Source :
- Facilities; 2005, Vol. 23 Issue 1/2, p63-72, 10p
- Publication Year :
- 2005
-
Abstract
- Purpose - To explain the recent emergence of the trend of outsourcing for building services operation and maintenance (O&M) work for commercial buildings in Hong Kong and to predict its future development. Design/methodology/approach - Based on economic theories, the authors' understanding of buildings and building services O&M in Hong Kong and information regarding property, companies and manpower statistics, the increasing use of outsourcing is explained with a prediction of its implications for industry stakeholders and future trends. Findings - Reports the common operation and maintenance organization for small, medium and large commercial buildings and explains the relation between outsourcing and the recent economic downturn and sharp cuts in O&M expenditure. Analyses the factors influencing O&M costs and predicts that the trend of outsourcing will continue if contractors keep on upgrading their knowledge and skills to provide quality services more economically than the in-house workforce. Research limitations/implications - The explanation and prediction rely greatly on economic theories and the authors' knowledge and observations from industry, yet the reason for outsourcing and the factors influencing O&M costs are unveiled. Practical implications - The findings have exposed implications for building owners and O&M practitioners as a result of the outsourcing trend, on top of establishing a rigid framework for future practical research in the area. Originality/value - This paper explains the prime motive for outsourcing building services O&M work for commercial buildings, predicts future trends and reveals the implications for stakeholders in the O&M industry in Hong Kong. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 02632772
- Volume :
- 23
- Issue :
- 1/2
- Database :
- Complementary Index
- Journal :
- Facilities
- Publication Type :
- Academic Journal
- Accession number :
- 25518910
- Full Text :
- https://doi.org/10.1108/02632770510575901