Back to Search Start Over

Taxonomy of Communications.

Authors :
Eilon, Samuel
Source :
Administrative Science Quarterly; Sep68, Vol. 13 Issue 2, p266-288, 23p, 5 Charts
Publication Year :
1968

Abstract

A method for coding messages in a communication network is presented for the identification and analysis of control mechanisms in an administrative system. Messages can be categorized as routine reports, memoranda, inquiries, queries, proposals and decisions. Definitions for these categories are suggested and their role in written and verbal communications are discussed. A communication chart is suggested as a means of recording coded messages in chronological order when a particular task is traced, and a method is described of using the proposed definitions for evaluating roles in an administrative system. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
00018392
Volume :
13
Issue :
2
Database :
Complementary Index
Journal :
Administrative Science Quarterly
Publication Type :
Academic Journal
Accession number :
4026794
Full Text :
https://doi.org/10.2307/2391455