Benchmarking firms' operational performance according to their use of internet-based interorganizational systems.

The article focuses on a research paper that identifies the critical dimensions of usage of internet based interorganizational systems (IOISs) of the best performing firms. To achieve its goal, the paper gathered evidences through an electronic survey conducted with 228 manufacturers of the computer and electronic products. Data analysis reveals that volume of use and depth of use are the two critical dimensions of internet based IOISs usage on the supplier side. The findings of the research indicate that computer and electronic product manufacturers must take into account the specificities of their downstream supply chain to implement an internet based IOIS strategy.