Back to Search Start Over

Two-factor Theory and Consumer Satisfaction: Replication and Extension.

Authors :
Maddox, R. Neil
Source :
Journal of Consumer Research; Jun81, Vol. 8 Issue 1, p97-102, 6p, 4 Charts
Publication Year :
1981

Abstract

A replication of Swan and Combs' (1976) study of satisfaction with clothing, using a larger and more heterogeneous sample, is reported. Results show only mixed support for the two-factor notion advanced in the original article. Implications are illustrated using the concept of product value. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
00935301
Volume :
8
Issue :
1
Database :
Complementary Index
Journal :
Journal of Consumer Research
Publication Type :
Academic Journal
Accession number :
4668698
Full Text :
https://doi.org/10.1086/208845