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A Short-From Measure of User Information Satisfaction: A Psychometric Evaluation and Notes on Use.
- Source :
- Journal of Management Information Systems; Spring88, Vol. 4 Issue 4, p44-59, 16p
- Publication Year :
- 1988
-
Abstract
- This study examines the psychometric properties of the short-form measure of user information satisfaction (UIS) proposed by Ives, Olson, and Baroudi [7]. Based on extensive testing, the questionnaire appears to be a reasonably valid and reliable measure. A framework for how this measure can be used to detect and diagnose problems with user satisfaction is presented and illustrated via two case studies. Finally, recommendations and suggestions are made regarding the future use of this and other measures of user information satisfaction. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 07421222
- Volume :
- 4
- Issue :
- 4
- Database :
- Complementary Index
- Journal :
- Journal of Management Information Systems
- Publication Type :
- Academic Journal
- Accession number :
- 5744050
- Full Text :
- https://doi.org/10.1080/07421222.1988.11517807