An Assessment of the Dimensionality of Should and Will Service Expectations.

Details

Language :

English

ISSN :

08250383

Volume :

21

Issue :

4

Database :

Complementary Index

Journal :

Canadian Journal of Administrative Sciences (John Wiley & Sons, Inc.)

Publication Type :

Academic Journal

Accession number :

63344746

Full Text :

https://doi.org/10.1111/j.1936-4490.2004.tb00351.x