How Planguage Measurement Metrics: Shapes System Quality.

It is known for innovative IT projects in the public sector healthcare within the UK to fail and disappoint. The announcement of National Programme for IT (NPfIT) is an example, at a cost of £12.7 billion that ended. The problem of IT projects failing have a destructive impact on wasting resources and at the socio-economic cost to the tax payers. The aim of this paper is to improve the understanding and inter-relationship qualities between people, process and technology. A quality healthcare innovation project was to consign new improved services and processes to be more efficient and to deliver value to the stakeholders in a competitive sector. The starting point for quality healthcare innovation to take place, two key elements are required, (1) ideas and (2) the implementations of those ideas that bring the innovation process to fruition and gain benefits to the healthcare organisations. The architect ideas need to be implemented into practice to become a practical reality for innovation to transpire and thrive. The underlying problem within the literature review, of introducing new innovative IT systems implemented, focus on functionality and fail to acknowledge measuring production, efficiency and linking to performance. The challenges are cultural changes, expertise of knowledge, technological advances and practice methods. Furthermore, the poor state of challenges is hindered by inadequate understanding and clarification of requirements analysis in IT projects. An innovative public sector healthcare IT project was successfully delivered using the software engineering management methods by Tom Gilb. The empirical use of Planguage a formal, natural language modelling notation, a quantifiable measurement metrics, addressed the problem area of system innovation within the software engineering discipline. The paper establishes how the technique could integrate towards the risk concepts of introducing a new software system including building quality of performance and design within, as often, aftermath, system innovation quality is 'designed on top' rather than 'designed within. The quantified approach is illustrated by describing Planguage concepts and Impact Estimation method that is fundamental towards evaluation of system management - design, people and control processes to analyse and transform. This method enables addressing stakeholder value and viewpoints more visually and explicitly. Further recommendation is subsequently addressed for future exploration works. [ABSTRACT FROM AUTHOR]