Party trays: Is your service up to snuff?

Focuses on a survey which examined how customers are treated at companies' deli counters in the United States, especially in relation to special orders, phone orders, and party trays. Percentage of employees who knew their company made party trays; Response to the question `How much is your baked ham and roast beef?'; Percentage of employees who were not prepared to take the order. INSETS: How the survey was conducted.;Can you help me?..