Towards Matchmaking Capability within European Network of Living Labs (ENoLL).

Faced with a dilemma of significant mortality rate among its active members (user-centred open innovation ecosystems) and the newly emerging European Commission funding opportunity of Horizon2020, the network becomes aware of a need for change. The ENoLL-wide ex-ante matchmaking survey showed that ~90% of the responding living lab managers would be interested in R&D&I matchmaking initiative. The paper presents ex-post survey results as a part of our action research approach towards matchmaking capability within the European Network of Living Labs. 23 out of ~ 50 ENoLL-wide R&D&I Matchmaking event participants provided the ex-post feedback with above "satisfactory" score in overall matchmaking process efficiency and effectiveness including trust-building, content, moderation, structure/time-flow, premises, coaching before event, partnership formation, amount of information available versus individual willingness to share it, as well as perceived value added, the quality of the service/process and quantity of relationships formed within specific themes of Horizon 2020. [ABSTRACT FROM AUTHOR]