ERG for MGT: A Practical Model for the Small Business Manager.

Managers experience difficulty focusing their time on higher-level management activities (strategy, innovation, change, etc.) designed to promote the success of their company because lower-level issues arise requiring their attention. This is especially true for managers of small businesses. These issues are interruptions and are disruptive to managers because it takes them away from their work of creating opportunities for growth of their organization. This research introduces a model to enhance the understanding of an organization's composition and activity for the practicing manager, and focuses on the negative impact of these interruptions. [ABSTRACT FROM AUTHOR]