Developing a shared analytics service for academic libraries.

Universities and colleges have a rich seam of data, created as students, researchers and staff interact with the systems and services across their campuses. The potential for this data to transform the student and researcher experience, and improve the efficiency and effectiveness of the institution, is currently locked away in the diverse and complex data sets and systems employed by each institution. Even where these data sets are available, making sense of them can be difficult and resource intensive. This article describes the efforts of the Library Analytics and Metrics Project (LAMP) to develop a shared, national service to enable institutions and libraries to make sense of their disparate and diverse data sets and enable them to spend their precious time and resources acting upon it to improve the student and researcher experience. [ABSTRACT FROM AUTHOR]