My improbable profession.

Consumer ethnographers by virtue of their craft develop levels of knowledge and understanding about people that run deeper than what they report to corporate clients or in the pages of academic journals. It may be knowledge that does not tell a particular brand story or serve a popular theoretical framework, and yet it matters. This story plays in the realm of that surplus understanding. It is a work of fiction. All characters and incidents are the author's creations. [ABSTRACT FROM PUBLISHER]