Back to Search
Start Over
Redefining hotel rewards programs.
- Source :
- Hotel Business; 1/15/2017, Vol. 26 Issue 1, preceding p4-102, 4p
- Publication Year :
- 2017
-
Abstract
- The article presents a roundtable discussion on hotel rewards programs. Topics mentioned include link of customer loyalty in hospitality to loyalty in publishing, creating organizational culture, and the major difference between hospitality and airlines. Panelists include Susanna Freer Epstein of InterContinental Hotels, Naveen Kakarla of Hersha Hospitality Management, and Dorothy Dowling of Best Western Hotels & Resorts.
Details
- Language :
- English
- ISSN :
- 10658432
- Volume :
- 26
- Issue :
- 1
- Database :
- Supplemental Index
- Journal :
- Hotel Business
- Publication Type :
- Periodical
- Accession number :
- 121018448