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Linking the internal mechanism of exhibition attachment to exhibition satisfaction: A comparison of first-time and repeat attendees.
- Source :
- Tourism Management; Jun2019, Vol. 72, p92-104, 13p
- Publication Year :
- 2019
-
Abstract
- Abstract This study examines underlying dimensions of place attachment in an exhibition setting and their impacts on attendees' satisfaction. Taking the China (Shenzhen) International Cultural Industry Fair as a case, this study proposes and tests a serial multiple mediator model in two groups: first-time attendees and repeat attendees. A function-emotion-identity sequence was affirmed for exhibition attachment. Both the direct and mediation effects, as well as the multi-group comparison, were examined. While most of the hypotheses were confirmed, affective attachment played a negative role in predicting exhibition satisfaction, and visiting frequency showed a significant difference in the effect of exhibition dependence on satisfaction. This study provides specific theoretical and managerial implications on attendees' exhibition attachment and exhibition satisfaction. Highlights • Proposes and examines internal mechanisms of exhibition attachment. • Tests a serial multiple mediator model to explore the effect of exhibition attachment on satisfaction. • A function-emotion-identity sequence is affirmed for exhibition attachment. • A moderating effect for first-time, as compared to repeat, attendees is found. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 02615177
- Volume :
- 72
- Database :
- Supplemental Index
- Journal :
- Tourism Management
- Publication Type :
- Academic Journal
- Accession number :
- 134403063
- Full Text :
- https://doi.org/10.1016/j.tourman.2018.11.002