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Can taking charge at work help hospitality frontline employees enrich their family life?

Authors :
Xu, Angela J.
Loi, Raymond
Chow, Cheris W.C.
Source :
International Journal of Hospitality Management; Aug2020, Vol. 89, pN.PAG-N.PAG, 1p
Publication Year :
2020

Abstract

• Taking charge at work enables hospitality frontline employees to enrich their family life. • Thriving at work explains this resource transfer process. • Leader's role ambiguity augments the positive impact of taking charge. • Hotels can encourage their employees to take a proactive role in managing their work-family interface. Managing work-family interface has been a key issue for hospitality employees. By integrating the literature on thriving at work into the work-family enrichment model, this study proposes taking charge as a resource-generating behavior that employees could undertake to enrich their family life. Using data collected on two occasions from frontline employees and their supervisors in a hotel in China, we find that those who take charge are more likely to experience thriving at work, which helps them improve the quality of their family life. Furthermore, working under a leader facing high role ambiguity augments this relationship. The study findings advance current work-family enrichment literature, and also carry important practical implications for promoting employees' work-to-family enrichment in the hospitality sector. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
02784319
Volume :
89
Database :
Supplemental Index
Journal :
International Journal of Hospitality Management
Publication Type :
Academic Journal
Accession number :
144584047
Full Text :
https://doi.org/10.1016/j.ijhm.2020.102594