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EXPLORING THE USER - IT PROFESSIONAL RELATIONSHIP.
- Source :
- Proceedings of the IADIS International Conference on Web Based Communities; 2016, p280-282, 3p
- Publication Year :
- 2016
-
Abstract
- Drawing on theoretical developments within the innovation literature, a conceptual model has been developed that draws a distinction between the adoption and assimilation of information technology (IT). The substantive conclusions are that a number of incongruences exist between IT professionals and end-users. These cover 1) the mismatch between business needs and the technology solution 2) inability of adoption processes to address issues of a social, organizational, or user nature 3) failure to recognize the importance of the process of interaction between various parties to technology assimilation. By addressing the assimilation process, the conceptual model offers a way to reframe our understanding from a user perspective. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- Database :
- Supplemental Index
- Journal :
- Proceedings of the IADIS International Conference on Web Based Communities
- Publication Type :
- Conference
- Accession number :
- 145710830