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Mobile/VR/Robotics/IoT-Based Chatbots and Intelligent Personal Assistants for Social Inclusion.

Authors :
Karyotaki, Maria
Drigas, Athanasios
Skianis, Charalampos
Source :
International Journal of Interactive Mobile Technologies; 2024, Vol. 18 Issue 8, p40-51, 12p
Publication Year :
2024

Abstract

Chatbots are dialogue systems that utilize computational linguistics (CL), including automatic speech recognition (ASR) and natural language processing (NLP). Artificially intelligent conversational agents combine personalization, interoperability, and scalability with the aim of promoting safe information monitoring, management, and retrieval. AI chatbots offer user-friendly engagement for innovative e-learning, care assistance, and multilingual digital content creation, promoting inclusiveness and AI-enhanced communication. They are a breakthrough for future societies and economies as they can offer cost-effective, tailor-made, and instant exchange of knowledge and skills, including on-site assistance, health monitoring, and e-consultation. AI chatbots are constantly improving to the benefit of their users. Their economic and social impact is expected to rise as individuals, especially vulnerable populations, are trained to use them for lifelong learning, decision-making, and problem-solving. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
18657923
Volume :
18
Issue :
8
Database :
Supplemental Index
Journal :
International Journal of Interactive Mobile Technologies
Publication Type :
Academic Journal
Accession number :
176794484
Full Text :
https://doi.org/10.3991/ijim.v18i08.46473