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New software brings us intimacy on the desktop.
- Source :
- New Hampshire Business Review; 05/23/97, Vol. 19 Issue 11, p25, 3p, 1 Color Photograph, 1 Diagram
- Publication Year :
- 1997
-
Abstract
- Features the Silknet ServiceDesk from Silknet Software Inc., a software system designed to allow companies to deliver excellent customer service. Comment on how the system works and how the problem-resolution database operates by Silknet President, Jay Wood; Various Web tools used by support person; Advantages of the graphics in relaying information; Ranges of license fees for the system.
- Subjects :
- COMPUTER software
Subjects
Details
- Language :
- English
- ISSN :
- 01648152
- Volume :
- 19
- Issue :
- 11
- Database :
- Supplemental Index
- Journal :
- New Hampshire Business Review
- Publication Type :
- Periodical
- Accession number :
- 9707152232