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Customer satisfaction the Xerox Canada story

Authors :
Robinson, Susan E.
Source :
Managing Service Quality; February 1997, Vol. 7 Issue: 1 p12-15, 4p
Publication Year :
1997

Details

Language :
English
ISSN :
09604529
Volume :
7
Issue :
1
Database :
Supplemental Index
Journal :
Managing Service Quality
Publication Type :
Periodical
Accession number :
ejs35547591
Full Text :
https://doi.org/10.1108/09604529710158166