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Extracting key drivers of sky ratings and evaluating air passenger's satisfaction classification model through online review analysis

Authors :
Liaw, Shien-Kuei
Xu, Luqi
Zhang, Xinyuan
Source :
Proceedings of SPIE; May 2024, Vol. 13162 Issue: 1 p131620C-131620C-8, 1184589p
Publication Year :
2024

Details

Language :
English
ISSN :
0277786X
Volume :
13162
Issue :
1
Database :
Supplemental Index
Journal :
Proceedings of SPIE
Publication Type :
Periodical
Accession number :
ejs66331289
Full Text :
https://doi.org/10.1117/12.3030084