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Bots at the Frontline:How Consumers Perceive Firms that Employ Service Robots

Authors :
Castelo, N.
Boegershausen, J.
Hildebrand, Christian Alexander
Henkel, A.P.
T. Williams Bradford
Anat Keinan
Matthew Thomson
Source :
Castelo, N, Boegershausen, J, Hildebrand, C A & Henkel, A P 2021, Bots at the Frontline : How Consumers Perceive Firms that Employ Service Robots . in T W B, A K & M T (eds), ACR 2021 ASSOCIATION FOR CONSUMER RESEARCH : Advances in Consumer Research . vol. 49, Association for Consumer Research, pp. 764-765, 52nd Annual Conference of the Association for Consumer Research, United States, 8/10/21 . < https://www.acrwebsite.org/assets/PDFs/Proceedings/2021vol49.pdf >
Publication Year :
2021
Publisher :
Association for Consumer Research, 2021.

Details

Language :
English
Database :
OpenAIRE
Journal :
Castelo, N, Boegershausen, J, Hildebrand, C A &amp; Henkel, A P 2021, Bots at the Frontline : How Consumers Perceive Firms that Employ Service Robots . in T W B, A K &amp; M T (eds), ACR 2021 ASSOCIATION FOR CONSUMER RESEARCH : Advances in Consumer Research . vol. 49, Association for Consumer Research, pp. 764-765, 52nd Annual Conference of the Association for Consumer Research, United States, 8/10/21 . < https://www.acrwebsite.org/assets/PDFs/Proceedings/2021vol49.pdf >
Accession number :
edsair.dedup.wf.001..8c6ce3a3df52abef3d787d95c4e41052