D6.3 Evaluation of user experiences and lessons learnt

This deliverable is part of the project Integrated Demand REsponse SOlution Towards Energy POsitive NeighbourhooDs (RESPOND) and it reports the activities and findings from Task 6.3 Evaluation of user experiences and lessons learnt. The main goal of Task 6.3 was to report on the overall user engagement and satisfaction during the RESPOND demonstration activities (e.g. utilising the RESPOND personal assistant application for smartphones). The evaluation of user experiences is based on qualitative interviews and a questionnaire survey and has in particular focused on providing a better understanding of how the RESPOND solutions have been used and experienced by the participating households, incl. how the solutions fit in with the everyday practices of the households. The aim is that the findings of this deliverable should inspire the work of technical designers and others involved to develop better future DR solutions for households.