Best Practices in Wireless Emergency Alerts

This material is based on work funded and supported by Department of Homeland Security and is also available at FirstResponder.gov in the Technology Documents Library. This report presents four best practices for the Wireless Emergency Alerts (WEA) program. These best practices were identified through interviews with emergency management agencies across the United States. The WEA "Go Live" Checklist identifies key steps that an emergency management agency should perform when implementing WEA in a local jurisdiction and provides guidance for completing each action. The WEA Training and Drilling Guide identifies the steps for preparing staff to use WEA and includes suggestions shared by alerting authorities that have implemented WEA. The WEA Governance Guide identifies steps for using or preparing to use WEA to ensure coordination between participating alerting agencies. The WEA Cybersecurity Risk Management (CSRM) Strategy describes a strategy that alert originators can use throughout WEA adoption, operations, and sustainment, as well as a set of governance activities for developing a plan to execute the CSRM. Because best practices will evolve as WEA matures and becomes more widely used, an appendix provides information on how a best practice–driven organization can search for best practices, adapt them to the local context, and adopt them for everyday use.