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Evaluation of the Service Modeling Method based on an Actual Service Case

Authors :
Hiroki Doi
Tatsunori Hara
Kentaro Watanabe
Tomohiko Sakao
Yoshiki Shimomura
Source :
The Proceedings of Design & Systems Conference. :324-327
Publication Year :
2004
Publisher :
Japan Society of Mechanical Engineers, 2004.

Subjects

Subjects :
Service (business)
Service system
Service quality
Operations research
Computer science
business.industry
Service delivery framework
Service design
Service level objective
Service level requirement
Service guarantee
business
Reliability engineering

Details

ISSN :
24243078
Database :
OpenAIRE
Journal :
The Proceedings of Design & Systems Conference
Accession number :
edsair.doi...........27dc328045808ca8924d21027e8718de

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