Cancer patients’ and healthcare providers’ perceptions about supportive and integrative oncology services

100 Background: Supportive and integrative oncology services help to improve quality of life for cancer patients. This study characterizes and compares the perceptions of these services among cancer patients and healthcare providers. Methods: A cross-sectional survey was administered to Seidman Cancer Center (SCC) providers online in Spring 2018 and to SCC patients in waiting rooms March - July 2018. The survey asked about familiarity, perceived importance, frequency of use, accessibility and barriers of 19 supportive and integrative oncology services using a 5 point Likert scale. Data analysis included the Chi-square test and Spearman’s rank correlation. Results: A total of 585 surveys were obtained (421 patients and 164 healthcare providers). Patients were generally > 60 (58.2%), female (57.4%), Caucasian (64.2%) with most at > 1 year from starting treatment (59.9%). Healthcare providers were physicians (38.7%), RN partners (38.1%), and advanced practice providers (APPs) (23.2%). Most were female (74.3%), Caucasian (80%) and worked at SCC for > 5 years (56.4%). When compared with providers, many patients were not familiar with and did not perceive the supportive and integrative oncology services as important (see table). RN partners regarded physical therapy as less important than physicians and APPs (65.5% vs. 83.9% and 82.9%), while > 85% of providers from each category regarded palliative care, social work and diet & nutrition services as important. The most common barrier for both patients and providers was being unaware of the services (41.6% and 67.1%). Conclusions: Overall, healthcare providers were more familiar than patients with many supportive and integrative oncology services and considered most to be more important. Being unaware of the services was a common barrier identified by both providers and patients. [Table: see text]