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Customer Relationship Management, Customer Retention, and the Mediating Role of Customer Satisfaction on a Healthcare Mobile Applications

Authors :
Efendi Efendi
Gabriel Michael Ivan Santosa
Christopher Jourdan
Anderes Gui
Anwar Allah Pitchay
Yuvaraj Ganesan
Source :
2023 International Conference on Computer Science, Information Technology and Engineering (ICCoSITE).
Publication Year :
2023
Publisher :
IEEE, 2023.

Details

Database :
OpenAIRE
Journal :
2023 International Conference on Computer Science, Information Technology and Engineering (ICCoSITE)
Accession number :
edsair.doi...........34ddc90fea12e5b7f4ba2e03e7bd15f8
Full Text :
https://doi.org/10.1109/iccosite57641.2023.10127694