The effects of intra- and extra-organisational integration capabilities in the container shipping freight industry

This study empirically investigates the effects of intra- and extra-organisational integration capabilities on supply chain logistics integration, specifically in the context of container shipping freight forwarders and port logistics. Using survey data collected from the member directory of the Korea International Freight Forwarder Association and Korea Port Logistics Association, structural equation modelling was used to examine the effects of intra- and extra-organisational integration capabilities on supply chain logistics integration. Confirmatory factor analysis identified six main dimensions of intra- and extra-organisational integration: top management support, internal integration, information technology, commitment, sharing, and long-term relationship. The results also indicate that extra-organisational integration fully mediated the relationship between intra-organisational integration and supply chain logistics integration. Theoretical and practical implications are discussed regarding the findings for intra- and extra-organisational integration capabilities and intensity of supply chain logistics integration in the context of container shipping operations.