An evaluation of expanded function auxiliaries in general dentistry

A simulation model of private dental practice has been developed to evaluate the effects of introducing expanded function auxiliary personnel. The model permits the experimental investigation of a variety of staffing patterns and facility configurations. Results of these experiments indicate that a solo practice can expand its patient volume 169% and increase net revenue by 233% by adding expanded function auxiliaries while simultaneously reducing patient waiting time and the time spent at chairside by the dentist. Field validations of the simulation results are described.