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The Psychology of Marginal Utility

Authors :
Xilin Li
Christopher K. Hsee
Source :
Journal of Consumer Research. 48:169-188
Publication Year :
2021
Publisher :
Oxford University Press (OUP), 2021.

Abstract

That wealth has diminishing marginal utility is a fact of life, and that people be sensitive to their current level of wealth when deciding whether to pursue additional wealth is a requirement of rational choice. A series of experiments, spanning diverse contexts, reveal marginal-utility neglect—that people are rather insensitive to their current wealth when deciding how much effort to expend to acquire a monetary reward (e.g., how long to walk to claim a voucher). Moreover, the experiments demonstrate that a marginal-utility-prompting manipulation, which prompts people to consider their current wealth and their need for the reward given their current wealth, produces a significant sensitization effect—making financially richer (vs. less rich) individuals less (vs. more) willing to seek the reward. This manipulation is more effective than either prompting people to consider their current wealth alone or consider their need for the reward alone, suggesting that marginal-utility prompting does not merely draw people’s attention to their current wealth or merely draw their attention to their need for the reward, but links the two elements. This research elucidates the psychology of marginal utility and yields implications beyond the pursuit of monetary rewards.

Details

ISSN :
15375277 and 00935301
Volume :
48
Database :
OpenAIRE
Journal :
Journal of Consumer Research
Accession number :
edsair.doi...........5e4ec4b43f7b5b2b0ae0b3c177a14a36
Full Text :
https://doi.org/10.1093/jcr/ucaa064