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Knowledge utilisation in Chinese medium-sized manufacturing firms – an exploration under the backcloth of quality improvement
- Source :
- Journal of Knowledge Management. 25:2361-2384
- Publication Year :
- 2021
- Publisher :
- Emerald, 2021.
-
Abstract
- Purpose This paper aims to report findings of up-to-date insights to fill the knowledge gap of lack of theoretical and practical understandings of how knowledge is used in medium-sized enterprises (MEs) for ensuring their performance excellence, healthy survival and growth, particularly using the contextual background of quality improvement as the standing point to concretise the research content and research participants’ mind-set for data collection. Design/methodology/approach The empirical data were attained by conducting first a multiple-case study and thereafter a structured interview. Insights were obtained through analysing the collected data and triangulating the findings with the contention from the extant literature where available. Findings A set of approaches for effective quality improvement knowledge (QIK) utilisation in MEs have been identified and attested, as well as prioritised for a clear guidance on their application by practical businesses. Originality/value As a pioneering study on the particularly focussed issue, namely, a current knowledge gap – QIK utilisation in MEs, theoretically the research contributes to the enrichment of the current KM and QI literature with a primary focus on knowledge utilisation in MEs. Practically its findings provide insightful guidance to practice on the approaches of QIK utilisation.
- Subjects :
- Empirical data
Quality management
Knowledge management
business.industry
Strategy and Management
media_common.quotation_subject
05 social sciences
Extant taxon
Excellence
Management of Technology and Innovation
0502 economics and business
Structured interview
Manufacturing firms
050211 marketing
Business
Set (psychology)
050203 business & management
media_common
Subjects
Details
- ISSN :
- 13673270
- Volume :
- 25
- Database :
- OpenAIRE
- Journal :
- Journal of Knowledge Management
- Accession number :
- edsair.doi...........694e028cdcec0bd77706d154941079a5