Choice of Quality Metrics for Assessment of the Spine Patient

Quality metrics are the methods by which hospitals and insurers measure the quality of care at a particular institution or practice. Examples of quality metrics include structural measures, process measures, objectively assessed outcome measures, registries, patient-reported outcome measures, and patient-reported satisfaction through the hospital consumer assessment of healthcare providers and systems. Each metric provides unique insight about the care a particular institution can provide. These metrics are particularly relevant in spine care with spinal issues being such a common reason for patients to seek medical attention and mixed surgical outcomes for different surgical indications. The results are useful to patients choosing the institution at which they receive treatment, to hospitals in guiding efforts to improve their quality of care, and to insurers to rate hospitals and providers to direct policies and reimbursements. These metrics are continually evolving in order to adapt to constantly changing healthcare systems. No single metric is perfect, while each have their own unique benefits and insights about an institution; they also come with some potential downsides that must be balanced by using a varied set of measures.