Work Domain Analysis of a Regulatory System to Support System Redesign

Led outdoor activities such as rock climbing, canoeing, and hiking, involve intentional engagement with risk. Organizations that provide these activities are obliged to manage risk by eliminating or minimizing health and safety risks so far as is reasonably practicable. Regulating safety across this industry sector therefore presents special challenges. The current regulatory environment for led outdoor activity safety in Victoria, Australia consists of multiple, loosely connected instruments and agencies. This study used Work Domain Analysis to develop a model of the functional structure of the regulatory system. The model was then used in interviews with domain experts to identify problems with the structure, efficiency and effectiveness of the regulatory system. A model of the functional structure of the system was developed and system weaknesses identified. Next steps toward reform of this system and implications for other regulatory regimes are discussed.