A multi-analytical approach to modeling of customer satisfaction and intention to use in Massive Open Online Courses (MOOC)

Authors :: Francisco Liébana-Cabanillas
Zoran Kalinic
Elena Higueras-Castillo
Irma Pozón-López
Source :: Interactive Learning Environments. 28:1003-1021
Publication Year :: 2019
Publisher :: Informa UK Limited, 2019.
Abstract: The purpose of this study is to classify the predictors of satisfaction and intention to use in Massive Open Online Courses (MOOC). Informed by a scientific literature review, this work poses a beh...

Subjects :: 050101 languages & linguistics
Knowledge management
Higher education
business.industry
05 social sciences
Distance education
Educational technology
050301 education
Intention to use
Scientific literature
Structural equation modeling
Computer Science Applications
Education
Work (electrical)
0501 psychology and cognitive sciences
Customer satisfaction
business
Psychology
0503 education

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