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The Art of Juggling: Effects of Employee’s Polychronic Orientation on Service Recovery Performance and Extra-Role Customer Service

Authors :
Asra Jabbar
Rizwan Qaiser Danish
Source :
Journal of Asia-Pacific Business. :1-19
Publication Year :
2023
Publisher :
Informa UK Limited, 2023.

Details

ISSN :
15286940 and 10599231
Database :
OpenAIRE
Journal :
Journal of Asia-Pacific Business
Accession number :
edsair.doi...........912371d065402eaa26c50a4b6711802e