Photovoice nei luoghi di lavoro: quali caratteristiche organizzative influenzano il lavoro con le persone senza dimora?

The experiences documented in the literature of using photovoice to analyze work situa-tions appear to be quite limited, including the literature on services for homeless people. Few studies have analyzed the organizational characteristics that actually facilitate working with the homeless and determined the elements that help social workers to work in contexts that are often difficult and put them at risk of stress. The aim of the present research is to explore, through the photovoice methodology, which factors are perceived as hindering or facilitating the work effectiveness in teams working with homeless people. In this paper the results related to the point of view of social workers working in services for homeless people in Italy will be presented. In total, three photovoice projects were carried out, involving 18 social workers who took 195 photographs. The results suggest the importance of the relationship with other local services and of providing tools to support the professional team. Indeed, the themes emerged from the discussion of the photos are related with the feeling of impotence experienced by social workers.