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Target-guided Emotion-aware Chat Machine

Authors :
Shanshan Feng
Guibing Guo
Wei Wei
Xian-Ling Mao
Yuchong Hu
Feida Zhu
Pan Zhou
Jiayi Liu
Source :
ACM Transactions on Information Systems. 39:1-24
Publication Year :
2021
Publisher :
Association for Computing Machinery (ACM), 2021.

Abstract

The consistency of a response to a given post at the semantic level and emotional level is essential for a dialogue system to deliver humanlike interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a post while generating responses. This article addresses this problem and proposes a unified end-to-end neural architecture, which is capable of simultaneously encoding the semantics and the emotions in a post and leveraging target information to generate more intelligent responses with appropriately expressed emotions. Extensive experiments on real-world data demonstrate that the proposed method outperforms the state-of-the-art methods in terms of both content coherence and emotion appropriateness.

Details

ISSN :
15582868 and 10468188
Volume :
39
Database :
OpenAIRE
Journal :
ACM Transactions on Information Systems
Accession number :
edsair.doi...........bfad3f580c1b3c1571f6eda0428d0a65
Full Text :
https://doi.org/10.1145/3456414