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HR in collaborative innovation with customers: role, alignment and challenges
- Source :
- The International Journal of Human Resource Management. 26:2569-2593
- Publication Year :
- 2015
- Publisher :
- Informa UK Limited, 2015.
-
Abstract
- Companies are engaging in collaborative innovation with their customers (CIC), but there has been no comprehensive discussion of the role of human resources (HR) in such initiatives or the challenges involved. We begin with a brief overview of CIC and the challenges for HR and then draw on different streams of research to develop a conceptual framework for the alignment of HR with CIC strategies. Theoretical foundations for the components of the framework are integrated with the discussions of its various components. We begin with a review of staffing and development practices focused on collaboration and relationship skills, as well as creativity, and collaborative- and commitment-oriented HR systems. We then discuss how HR deployment, performance management, control practices and contextual factors potentially affect the relationship between antecedent HR practices and the collaborative and innovative behaviors needed for CIC. Several challenges in aligning HR practices with CIC are explored, such as th...
- Subjects :
- Organizational Behavior and Human Resource Management
Knowledge management
Performance management
business.industry
Strategy and Management
media_common.quotation_subject
Control (management)
Staffing
Creativity
Conceptual framework
Software deployment
Management of Technology and Innovation
Industrial relations
Operations management
Business and International Management
Human resources
business
media_common
Subjects
Details
- ISSN :
- 14664399 and 09585192
- Volume :
- 26
- Database :
- OpenAIRE
- Journal :
- The International Journal of Human Resource Management
- Accession number :
- edsair.doi...........cf765dabcf0e39021687ef429cb05024
- Full Text :
- https://doi.org/10.1080/09585192.2014.1003086