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A Study on the Service Quality Analysis and the Difference Between User Groups in Bulk Terminals of Busan Port

Authors :
Chang-Hoon Shin
Kyung-Nam Lee
Gao-Feng Wang
Han-Na Yang
Source :
Journal of Navigation and Port Research. 40:223-230
Publication Year :
2016
Publisher :
Korean Institute of Navigation and Port Research, 2016.

Subjects

Subjects :
Service quality
Engineering
business.industry
User group
Telecommunications
business
Port (computer networking)

Details

ISSN :
20938470 and 15985725
Volume :
40
Database :
OpenAIRE
Journal :
Journal of Navigation and Port Research
Accession number :
edsair.doi...........d52b5beeff0688032448feafa4ca3dea
Full Text :
https://doi.org/10.5394/kinpr.2016.40.4.223
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