Back to Search
Start Over
Extraordinary emergencies
- Source :
- Pragmatics and Society. 11:45-69
- Publication Year :
- 2020
- Publisher :
- John Benjamins Publishing Company, 2020.
-
Abstract
- This report uses audio recorded telephone calls and textual data from an emergency medical services call center to examine the interactional practices through which speakers produce what we call “extraordinary emergencies”, treating the events concerned as requiring moral, as well as medical, attention. Since one of the overarching institutional aims of emergency call centers is to facilitate the efficient provision of medical services, call-takers typically treat reported emergencies as routine events. However, in some instances speakers produce practices that do not contribute toward the institutional agenda of providing medical assistance, thereby treating them as extraordinary cases. These practices occurred recurrently in calls involving reports of emergencies relating to child sexuality, including sexual assaults against children and obstetric emergencies where the mother was particularly young. We discuss the implications of these findings for the situated reproduction of particular moral norms, especially with respect to the category of the child in society.
- Subjects :
- Legal norm
050101 languages & linguistics
Linguistics and Language
business.industry
Reproduction (economics)
05 social sciences
Criminology
Language and Linguistics
Medical services
0502 economics and business
Situated
Emergency medical services
0501 psychology and cognitive sciences
Sociology
business
Child sexuality
050203 business & management
Sexual assault
Subjects
Details
- ISSN :
- 18789722 and 18789714
- Volume :
- 11
- Database :
- OpenAIRE
- Journal :
- Pragmatics and Society
- Accession number :
- edsair.doi...........de1134c87c2bf0a19a6cb3b2d82ba758