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The Impact of Switching Barriers on Customer Loyalty in Professional Service Contexts

Authors :
null Mei-Fang Chen
Source :
2006 IEEE International Conference on Service Operations and Logistics, and Informatics.
Publication Year :
2006
Publisher :
IEEE, 2006.

Details

Database :
OpenAIRE
Journal :
2006 IEEE International Conference on Service Operations and Logistics, and Informatics
Accession number :
edsair.doi...........e530bdbf071bccbaefaa662c31358dfe
Full Text :
https://doi.org/10.1109/soli.2006.236985