Analyzing factors that influence end-to-end Web performance

Web performance impacts the popularity of a particular Web site or service as well as the load on the network, but there have been no publicly available end-to-end measurements that have focused on a large number of popular Web servers examining the components of delay or the effectiveness of the recent changes to the HTTP protocol. In this paper we report on an extensive study carried out from many client sites geographically distributed around the world to a collection of over 700 servers to which a majority of Web traffic is directed. Our results show that the HTTP/1.1 protocol, particularly with pipelining, is indeed an improvement over existing practice, but that servers serving a small number of objects or closing a persistent connection without explicit notification can reduce or eliminate any performance improvement. Similarly, use of caching and multi-server content distribution can also improve performance if done effectively.