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Hostile Attribution Bias and Negative Reciprocity Beliefs Exacerbate Incivility’s Effects on Interpersonal Deviance

Authors :
Haina Zhang
Xiaogang He
Randy K. Chiu
Ho Kwong Kwan
Long-Zeng Wu
Source :
Journal of Business Ethics. 120:189-199
Publication Year :
2013
Publisher :
Springer Science and Business Media LLC, 2013.

Abstract

The purpose of this study was to examine the moderating roles of hostile attribution bias and negative reciprocity beliefs in the relationship between workplace incivility, as perceived by employees, and their interpersonal deviance. Data were collected using a three-wave survey research design. Participants included 233 employees from a large manufacturing company in China. Hierarchical regression analyses were used to test the hypothesized relationships. Our study revealed that hostile attribution bias and negative reciprocity beliefs strengthened the positive relationship between workplace incivility and interpersonal deviance. This relationship was the most positive when both hostile attribution bias and negative reciprocity beliefs were high. The findings provided evidence that directing employees to depress hostile attribution bias and negative reciprocity beliefs may attenuate the effects of workplace incivility on interpersonal deviance. Implications for theory, research, and management practice are discussed.

Details

ISSN :
15730697 and 01674544
Volume :
120
Database :
OpenAIRE
Journal :
Journal of Business Ethics
Accession number :
edsair.doi...........f3ef96e7272793acb29a2942527eb871
Full Text :
https://doi.org/10.1007/s10551-013-1658-6