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The role of corporate identity in CSR implementation: An integrative framework

Authors :
Ahmed Shaalan
Marwa Tourky
Philip J. Kitchen
University of Exeter Business School
ICN Business School
Cranfield School of Management
Source :
Journal of Business Research, Journal of Business Research, Elsevier, 2019, ⟨10.1016/j.jbusres.2019.02.046⟩
Publication Year :
2019
Publisher :
HAL CCSD, 2019.

Abstract

International audience; This paper investigates the relationship between corporate identity (CI) and CSR and describes how CI can underpin the development and implementation of CSR initiatives; thus helping to clarify how best to implement CSR in business practice. Empirical findings derived from interviews with senior executives in leading UK-based companies reveal the steps that firms take to develop and implement CSR initiatives. The study provides a framework which directs management attention to key CI elements and practices, both strategic and operational, required to sustain different stages of CSR implementation. Using CI as a unifying platform, the framework clarifies how CSR originates strategically from CI values and founder's vision as explicated in mission statements, which legitimize CSR and develop a shared culture. CI plays a role in implementing CSR via communication and senior management behavior which impact employee identification with organizational values and goals and behavior, which relate to voluntary participation in CSR.

Details

Language :
English
ISSN :
01482963
Database :
OpenAIRE
Journal :
Journal of Business Research, Journal of Business Research, Elsevier, 2019, ⟨10.1016/j.jbusres.2019.02.046⟩
Accession number :
edsair.doi.dedup.....151d77be6fc3742b5ed8afccf4a84e9c
Full Text :
https://doi.org/10.1016/j.jbusres.2019.02.046⟩