Industry 4.0 Readiness Calculation-Transitional Strategy Definition by Decision Support Systems

The digitization of the manufacturing industry, 10 years after the introduction of the Industry 4.0 concept, is still one of the most demanding tasks for the companies, especially for SMEs. As one of the biggest barriers in new business model implementation, the lack of strategy and workforce skills is frequently mentioned in the literature. The high level of investments it requires and the perception of high risks with unclear future benefits can be avoided with readiness factor calculation. This paper presents a novel model for readiness factor calculation, oriented to process planning and based on decision support systems. The model enables the definition of the optimal strategic plan for the digitization with the use of decision support systems (analytic hierarchy process) and through the use of statistical methods implemented within the model it minimizes the influence of human subjectivity and quantification of qualitative criteria. This innovative approach enables the understanding of the transition process to new technology-enabled business models, in this case oriented towards process planning. The useability and reliability of the model is proven in a case study of a metal machining company.