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Making e-Government Work: Learning from the Netherlands and Estonia

Authors :
Bharosa, N.
Lips, Silvia
Draheim, Dirk
Hofmann, Sara
Csáki, Csaba
Edelmann, Noella
Lampoltshammer, Thomas
Parycek, Peter
Melin, Ulf
Schwabe, Gerhard
Tambouris, Efthimios
Delft University of Technology (TU Delft)
Tallinn University of Technology (TTÜ)
Sara Hofmann
Csaba Csáki
Noella Edelmann
Thomas Lampoltshammer
Ulf Melin
Peter Parycek
Gerhard Schwabe
Efthimios Tambouris
TC 8
WG 8.5
Source :
Lecture Notes in Computer Science, 12th International Conference on Electronic Participation (ePart), 12th International Conference on Electronic Participation (ePart), Aug 2020, Linköping, Sweden. pp.41-53, ⟨10.1007/978-3-030-58141-1_4⟩, Electronic Participation ISBN: 9783030581404, ePart, Electronic Participation-12th IFIP WG 8.5 International Conference, ePart 2020, Proceedings
Publication Year :
2020
Publisher :
HAL CCSD, 2020.

Abstract

Part 2: Digital Transformation; International audience; Countries are struggling to develop data exchange infrastructures needed to reap the benefits of e-government. Understanding the development of infrastructures can only be achieved by combining insights from institutional, technical and process perspectives. This paper contributes by analysing data exchange infrastructures in the Netherlands and Estonia from an integral perspective. The institutional design framework of Koppenjan and Groenewegen is used to analyse the developments in both countries. The analysis shows that the starting points, cultures, path dependencies and institutional structure result in different governance models for data exchange infrastructures. Estonia has a single – centrally governed – data-exchange infrastructure that is used by public and private parties for all kinds of data exchanges (including citizen-to-business and business-to-business). In contrast, the institutional structure in the Netherlands demands a strict demarcation between public and private infrastructures, resulting in several data exchange infrastructures. While there are examples of sharing infrastructure components across various levels of the Dutch government, public infrastructures cannot be used for business-to-business or citizen-to-business data exchange due to the potential for market distortion by government. Both the centrally governed Estonian model and the decentrally governed Dutch model have pros and cons on multiple levels.

Details

Language :
English
ISBN :
978-3-030-58140-4
ISBNs :
9783030581404
Database :
OpenAIRE
Journal :
Lecture Notes in Computer Science, 12th International Conference on Electronic Participation (ePart), 12th International Conference on Electronic Participation (ePart), Aug 2020, Linköping, Sweden. pp.41-53, ⟨10.1007/978-3-030-58141-1_4⟩, Electronic Participation ISBN: 9783030581404, ePart, Electronic Participation-12th IFIP WG 8.5 International Conference, ePart 2020, Proceedings
Accession number :
edsair.doi.dedup.....3d307d02fa4db29bc6800f4e6a6efcd5
Full Text :
https://doi.org/10.1007/978-3-030-58141-1_4⟩