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Evaluation of Interactive Voice Response (IVR) and postal survey in follow-up of children and adolescents discharged from psychiatric outpatient treatment: a randomized controlled trial
- Source :
- SpringerPlus; 3, no 77 (2014), SpringerPlus
- Publication Year :
- 2014
- Publisher :
- Springer, 2014.
-
Abstract
- Systematic evaluation of child and adolescent psychiatric outpatient treatment is important but time-consuming. The aim of this paper was to study whether Interactive Voice Response (IVR) is a more effective method than a questionnaire sent by post when following up outpatient treatment in child and adolescent psychiatry. Eighty patients were recruited from a child and adolescent psychiatric outpatient unit in Sweden. One parent of each of the patients was randomized to complete the BCFPI follow-up form, using either IVR (n = 40) or postal survey (n = 40) one month after discharge. The response rate for complete answers was 65% in the IVR group and 38% in the postal survey group (p = 0.014). There was less need for reminders in the IVR group (p = 0.000). IVR is a promising and cost-effective method for evaluating evidence-based treatment in child and adolescent psychiatric care.
- Subjects :
- Response rate (survey)
medicine.medical_specialty
Multidisciplinary
business.industry
Public health
Research
Public Health, Global Health, Social Medicine and Epidemiology
Brief child and family phone interview (BCFPI)
After discharge
law.invention
Child and adolescent
Postal survey
Randomized controlled trial
law
Interactive voice response
Child and adolescent psychiatry
Medicine
Interactive voice response (IVR)
business
Psychiatry
Evaluation
Subjects
Details
- Language :
- English
- ISSN :
- 21931801
- Database :
- OpenAIRE
- Journal :
- SpringerPlus; 3, no 77 (2014), SpringerPlus
- Accession number :
- edsair.doi.dedup.....4cd7e23a0e2c7381708067e5c4c392ce