Learning Evaluation Effectiveness Through Dashboard of Knowledge Using Dimensions of Multi-Criteria of WELS

A Discussion Forum is one component of the learning media in a Learning Management System. There is much information and knowledge that are discussed among a lecturer and students in forums as a part of the learning process. The motivation of this study is to evaluate the learning process in a discussion forum through a dashboard, namely, the Dashboard of Knowledge (DoK). The DoK is formed using an Information Retrieval Architecture and Entity Relationship Diagram that is designed using four category interfaces. Furthermore, the effectiveness of the learning evaluation through the DoK is measured by a survey. The survey is conducted using three out of four dimensions of multi-criteria of the Web-based E-Learning System (WELS), namely, the Learner Interface, the System Context, and Personalization. The respondents of the survey are the heads of department that are DoK users. The results show that most respondents strongly agree that the DoK is useful for evaluating the learning in a discussion forum. This is exhibited by the survey results that show an average score of 3.53 out of 4.00 and 84.32% satisfaction. These results reveal that the DoK can effectively assist heads of department in monitoring the effectiveness of the learning process in a discussion forum.