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Extending the luxury experience to social media – User-Generated Content co-creation in a branded event

Authors :
Pekka Mattila
Elina Koivisto
Source :
Journal of Business Research. 117:570-578
Publication Year :
2020
Publisher :
Elsevier BV, 2020.

Abstract

The objective of this study is to provide new insights into social media marketing of luxury fashion. Consequently, this conceptual article addresses the User-Generated Content (UCG) within experiential marketing events. To demonstrate how a branded exhibition can facilitate the co-creation of visual content and its dissemination on social media, the article presents an illustrative visual frame analysis of the UCG. Theoretically, the study presents a new perspective on the dynamics of company-consumer co-creation, and demonstrates the application of a novel methodology for visual analysis of luxury that enables an understanding of the meanings in consumer-generated images. In managerial terms, this study provides new insights into UCG in social media marketing. To this end, experiential marketing event provide brands a platform for co-creating content with customers, and in so doing, engaging them to disseminate the brand value proposition.

Details

ISSN :
01482963
Volume :
117
Database :
OpenAIRE
Journal :
Journal of Business Research
Accession number :
edsair.doi.dedup.....61b28f5d22ef324f573cff1d01c986a7
Full Text :
https://doi.org/10.1016/j.jbusres.2018.10.030