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Approaching Process Improvement
Approaching Process Improvement
- Source :
- Heart Failure Clinics. 16:369-377
- Publication Year :
- 2020
- Publisher :
- Elsevier BV, 2020.
-
Abstract
- Process improvement begins with the process view: understanding patient care from the patient's point of view. Organizations must also clearly articulate for themselves how they define operational excellence so that the tradeoffs taken in process improvement can be clearly made. Constructing a process map allows application of powerful analytical tools, such as Little's law, which in turn uncovers targets for process improvement from the patient's point of view. Often tradeoffs among process performance metrics, such as quality, cost, time, personalization, and innovation, must be made when deciding upon improvements to be made in certain processes.
- Subjects :
- Process management
Computer science
Process (engineering)
media_common.quotation_subject
Process improvement
030204 cardiovascular system & hematology
Personalization
03 medical and health sciences
0302 clinical medicine
Humans
Medicine
Quality (business)
030212 general & internal medicine
Process map
media_common
Heart Failure
Point (typography)
business.industry
Disease Management
General Medicine
Operational excellence
Work in process
Quality Improvement
Risk analysis (engineering)
Cardiology and Cardiovascular Medicine
business
Delivery of Health Care
Subjects
Details
- ISSN :
- 15517136
- Volume :
- 16
- Database :
- OpenAIRE
- Journal :
- Heart Failure Clinics
- Accession number :
- edsair.doi.dedup.....74cc49eee33908a95b4d77418f29704f
- Full Text :
- https://doi.org/10.1016/j.hfc.2020.06.001